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Returns

Our policy lasts 2 days. If 2 days (48 hours) have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund yet, please contact us at support@thetossit.in.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at support@thetossit.in and send your item to:

Sanghi Collection
Ground Floor, H.no-7A, Block G
Model Town, North-West Delhi
Delhi - 110009, India

Shipping

To return your product, you should mail your product to:

Sanghi Collection
Ground Floor, H.no-7A, Block G
Model Town, North-West Delhi
Delhi - 110009, India

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Cancellations

Cancellations are possible if reported within 12 hours of placing the order or in case the product is not shipped from our warehouse/storage facility, whichever is later.